Shipping and returns
Terms and Conditions :
Return and exchange :
The creations and fabrications of beurd are unique and are the result of a meticulous work often handmade, by craftsmen of Montreal. Because they are conceived by the hand of the man, the products can know slight differences of a model to the other.
If for any reason you are not satisfied with your purchase at the regular price, you may return it within 14 days of receipt. The item must be returned unused and not defective. Items on sale are not refunded or exchanged.
Delivery charges are calculated automatically based on the buyer's location and the weight of the order. Delivery costs are not negotiable.
CANADA : 0$ to 16$
USA : 18$
REST OF THE WORLD : 24$
Beurd commits to send the parcels 48 hours maximum after the order if it is an item available in stock.
Beurd is not responsible for the delays of the carriers but makes sure that the package is delivered as soon as possible.
In case of damage to the package, Beurd is not responsible for the damage. In case of loss/damage of the package, please contact us.
It is now possible to pick up your order for free at our workshop, by choosing the option: Pick up in store.
Beurd is not responsible for any customs duties and/or taxes in the country of destination of the orders sent. It is therefore the responsibility of the customer to pay these possible taxes.
You do not need to have an account to place your order online, nor to pay online.
You can pay by credit card through the Square payment system or by Paypal.
For new buyers who want to use Paypal, opening a PayPal account is now optional.
This means you can make your payment and then decide whether or not to save your information in a PayPal account for future purchases.
Here's how this simplified payment process works:
-you enter your name and shipping address;
you are prompted to enter your credit card information, address and phone number;(Optional)
After verification, you may decide to save this information by creating a PayPal account to make future transactions faster, but this is an optional option.
Please note that PayPal's fraud prevention measures remain in effect for buyers who use this procedure. PayPal applies the same techniques to this process as to other transactions.